# Gorgias

**Source:** https://www.startuphub.ai/startups/gorgias
**Profile type:** Startup

> An AI-powered customer service platform for e-commerce that automates customer interactions.

## About

Gorgias is a customer experience (CX) platform designed for e-commerce businesses, primarily those using Shopify. It centralizes customer interactions from various channels into a single inbox, offering AI-powered support and automation tools to streamline workflows. The platform integrates deeply with e-commerce platforms to provide context-aware customer support.

## Key facts

- **Slug:** gorgias
- **Website:** https://gorgias.com
- **Location:** Montreal, Canada
- **Founded:** 2015-01-01
- **Operating status:** Active
- **Total funding:** $101M
- **Sectors / tags:** Customer Service Automation, Contact Center AI, E-commerce, RetailTech, AI Agent, Conversational AI, Workflow Automation, API Platform, Generative AI

## Frequently asked

### What does Gorgias do?

Gorgias is a customer experience (CX) platform designed for e-commerce businesses, primarily those using Shopify. It centralizes customer interactions from various channels into a single inbox, offering AI-powered support and automation tools to streamline workflows. The platform integrates deeply with e-commerce platforms to provide context-aware customer support.

### How much funding has Gorgias raised?

Gorgias has raised a total of $101M in funding. The most recent round on record is Series C-2.

### Where is Gorgias headquartered?

Gorgias is headquartered in Montreal, Canada.

### When was Gorgias founded?

Gorgias was founded in 2015.

### What industry does Gorgias operate in?

Gorgias operates in Customer Service Automation, Contact Center AI, E-commerce, RetailTech, AI Agent, Conversational AI.

### What is Gorgias's valuation?

StartupHub estimates Gorgias's effective valuation at $371.1M (range $253.3M to $607.8M, 13% confidence), based on comparable companies in the sector.

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