0
Score
AI Technology Score
30%
Funding Score
67%
Founders Score
100%

Business Overview

Public
Status
2010
Total Founded
291
# Employees
$72M
Funding
4
# Rounds
Glassbox empowers organizations to manage and optimize the entire digital lifecycle of their web and mobile Customers. Leveraging unparalleled big data, behavioural analytics, session replay, free-text search and application monitoring capabilities,Glassbox enables enterprises to see not only what online and mobile Customers are doing but also why they are doing it. Most importantly, Glassbox informs and facilitates action based on those insights that can lead to enhanced Customer experience, faster Customer disputes resolution, improved regulatory compliance and agile IT troubleshooting. Our solutions are used by medium to very large enterprises mostly in the telecommunications and financial services and insurance industries and could cater to the needs of a wide range of verticals including healthcare, travel, hospitality and business services.
EnterpriseAnalyticsE-CommerceCustomer SupportCustomer InteractionDigitalCustomer ExperienceWeb Analytics
B2B
Software

Employee Count

News

Stock Chart

Founders

NamePositionMilitaryClassificationContact
hidden22…
COO and Business Development
hidden22…
CTO and VP R&D
hidden22…
Chief Customer Success Officer

AI Team

Board and Advisors

NamePositionContact
hidden226140
Partner, Board Member and Board Observer
hidden226168
Managing Director and Board Member
hidden225142
Board Member

Revenue

Funding Rounds

RoundDateCapital RaisedValuationInvestors
March 2020
hidden$40M
1
September 2018
hidden$25M
4
October 2015
hidden$5.5M
1
July 2012
hidden$1M
4

Exits and M&A

TransactionDateTarget/AcquirerConsideration
hidden863026
May 2024
hiddenAlicorn Venture Capital Partners/Glassbox
hidden$135.4M
hidden184903
June 2021
hidden
hidden$500M
hidden153433
October 2020
hiddenGlassbox/SessionsCam

Investors

InvestorInvestor TypeLocationPortfolio
hidden93363
Venture CapitalIsrael25
hidden93355
Venture CapitalIsrael15
hidden43…
Venture CapitalUnited Kingdom14
hidden93152
Venture CapitalIsrael12
hidden12…
Private EquityUnited States3
hidden94452
Venture CapitalUnited States1
hidden94222
AngelIsrael1

Research

Certifications & Approvals

AI Technology Stack

0
# AI Employees
Using machine learning algorithms, Glassbox isolates issues in real time, supporting agile processes and rapid business decisions through its uncovered insights.
Machine LearningArtificial Intelligence

Jobs

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