# Ginzi

**Source:** https://www.startuphub.ai/startups/ginzi
**Profile type:** Startup

> AI-powered customer support platform that helps agents answer questions instantly and accurately.

## About

Ginzi offers an AI customer support assistant that learns from past conversations to help support teams answer questions once and resolve tickets efficiently. Its solutions, Ginzi Mail and Macro Craft, integrate with existing workflows to suggest answers, personalize responses, and boost customer satisfaction while reducing costs and resolution times. Ginzi serves customer support teams looking to improve key performance indicators like Cost Per Resolution, CSAT, and Resolution Time.

## Key facts

- **Slug:** ginzi
- **Website:** https://ginzi.io
- **Location:** Tel Aviv, Israel
- **Founded:** 2020-02-01 00:00:00
- **Employees:** 3
- **Operating status:** Active
- **Sectors / tags:** Enterprise, Customer Engagement, Sentiment Analysis, Information Technology (IT), Customer Service Automation, Contact Center AI, Conversational AI, AI Agent, Generative AI, Large Language Model, Retrieval Augmented Generation, API Platform
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/ginzi/

## Frequently asked

### What does Ginzi do?

Ginzi offers an AI customer support assistant that learns from past conversations to help support teams answer questions once and resolve tickets efficiently. Its solutions, Ginzi Mail and Macro Craft, integrate with existing workflows to suggest answers, personalize responses, and boost customer satisfaction while reducing costs and resolution times. Ginzi serves customer support teams looking to improve key performance indicators like Cost Per Resolution, CSAT, and Resolution Time.

### What is Ginzi's revenue?

StartupHub estimates Ginzi's annual revenue at $417K (range $271K to $838K, 68% confidence), based on comparable companies in the sector.

### Where is Ginzi headquartered?

Ginzi is headquartered in Tel Aviv, Israel.

### When was Ginzi founded?

Ginzi was founded in 2020.

### What industry does Ginzi operate in?

Ginzi operates in Enterprise, Customer Engagement, Sentiment Analysis, Information Technology (IT), Customer Service Automation, Contact Center AI.

### How many employees does Ginzi have?

Ginzi has approximately 3 people on record.

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