# Gainsight Customer Success

**Source:** https://www.startuphub.ai/startups/gainsight-customer-success
**Profile type:** Startup

> Customer Success and Product Experience software platform for customer retention and growth.

## About

Gainsight provides Customer Success and Product Experience software, including AI-powered solutions for customer engagement and autonomous agents for CS workflows. Their platform, Gainsight CustomerOS, aims to improve retention, expansion, and efficiency by offering unified customer insights and driving proactive engagement. They serve customer success, product, customer experience, revenue and sales, IT and analytics, executives, and community teams.

## Key facts

- **Slug:** gainsight-customer-success
- **Website:** https://www.gainsight.com
- **Location:** San Francisco, United States
- **Founded:** 2009-01-01
- **Employees:** 1116
- **Operating status:** Active
- **Total funding:** $405M
- **Sectors / tags:** B2B SaaS, Enterprise Software, SaaS, Customer Success, Product Experience, Customer Success Platform, Automation, Customer Retention, Business Intelligence, Customer Expansion, Data Analytics, Workflow Automation, Customer Engagement, AI, CRM
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/gainsight
  - Twitter: https://twitter.com/gainsighthq
  - Facebook: https://www.facebook.com/gainsight

## Frequently asked

### What does Gainsight Customer Success do?

Gainsight provides Customer Success and Product Experience software, including AI-powered solutions for customer engagement and autonomous agents for CS workflows. Their platform, Gainsight CustomerOS, aims to improve retention, expansion, and efficiency by offering unified customer insights and driving proactive engagement. They serve customer success, product, customer experience, revenue and sales, IT and analytics, executives, and community teams.

### What is Gainsight Customer Success's revenue?

StartupHub estimates Gainsight Customer Success's annual revenue at $176.4M (range $91.5M to $231.1M, 62% confidence), based on comparable companies in the sector.

### What is Gainsight Customer Success's valuation?

StartupHub estimates Gainsight Customer Success's effective valuation at $1.7B (range $1.0B to $2.4B, 10% confidence), based on comparable companies in the sector.

### How much funding has Gainsight Customer Success raised?

Gainsight Customer Success has raised a total of $405M in funding. The most recent round on record is Series E.

### Where is Gainsight Customer Success headquartered?

Gainsight Customer Success is headquartered in San Francisco, United States.

### When was Gainsight Customer Success founded?

Gainsight Customer Success was founded in 2009.

### What industry does Gainsight Customer Success operate in?

Gainsight Customer Success operates in B2B SaaS, Enterprise Software, SaaS, Customer Success, Product Experience, Customer Success Platform.

### How many employees does Gainsight Customer Success have?

Gainsight Customer Success has approximately 1116 people on record.

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