# Forethought AI

**Source:** https://www.startuphub.ai/startups/forethought-ai
**Profile type:** Startup

> AI-powered platform for customer experience automation, now part of Zendesk.

## About

Forethought AI provides an AI-native platform for customer support and service teams, featuring a multi-agent system designed to reason, decide, and take action across various channels. Their AI agents are trained on customer data to deliver end-to-end support, automate tasks, and improve customer experiences. The platform serves enterprise CX teams, support agents, operations, security, IT, engineering, and product roles across diverse industries.

## Key facts

- **Slug:** forethought-ai
- **Website:** https://www.forethought.ai/
- **Location:** San Francisco, United States
- **Founded:** 2017-01-01
- **Employees:** 94
- **Operating status:** Inactive
- **Total funding:** $166M
- **Sectors / tags:** Agentic AI, AI Agent, Conversational AI, Customer Service Automation, Contact Center AI, Enterprise Software, AI Infrastructure, Foundation Model, Generative AI
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/forethought-ai
  - Twitter: https://twitter.com/forethought_ai
  - Facebook: https://www.facebook.com/forethought.tech

## Frequently asked

### What does Forethought AI do?

Forethought AI provides an AI-native platform for customer support and service teams, featuring a multi-agent system designed to reason, decide, and take action across various channels. Their AI agents are trained on customer data to deliver end-to-end support, automate tasks, and improve customer experiences. The platform serves enterprise CX teams, support agents, operations, security, IT, engineering, and product roles across diverse industries.

### What is Forethought AI's valuation?

StartupHub estimates Forethought AI's effective valuation at $647.2M (range $413.8M to $993.1M, 17% confidence), based on comparable companies in the sector.

### How much funding has Forethought AI raised?

Forethought AI has raised a total of $166M in funding. The most recent round on record is Series D.

### Where is Forethought AI headquartered?

Forethought AI is headquartered in San Francisco, United States.

### When was Forethought AI founded?

Forethought AI was founded in 2017.

### What industry does Forethought AI operate in?

Forethought AI operates in Agentic AI, AI Agent, Conversational AI, Customer Service Automation, Contact Center AI, Enterprise Software.

### How many employees does Forethought AI have?

Forethought AI has approximately 94 people on record.

### What is Forethought AI's current status?

Forethought AI's current operating status is: Inactive.

## JSON-LD

Structured data aligned with this page's `<script type="application/ld+json">` (included when the profile is server-rendered).

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://www.startuphub.ai"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Startups",
          "item": "https://www.startuphub.ai/startups"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "Forethought AI",
          "item": "https://www.startuphub.ai/startups/forethought-ai"
        }
      ]
    },
    {
      "@type": "ProfilePage",
      "@id": "https://www.startuphub.ai/startups/forethought-ai#webpage",
      "url": "https://www.startuphub.ai/startups/forethought-ai",
      "name": "Forethought AI - AI Startup Profile | StartupHub.ai",
      "description": "This is the official profile of Forethought AI. Forethought AI is a startup founded in 2017, operating in Agentic AI and AI Agent. AI-powered platform for customer experience automation, now part of Zendesk. Headquartered in San Francisco, United States. The company has approximately 94 employees.",
      "dateModified": "2026-05-24T03:54:38.686+00:00",
      "mainEntity": {
        "@id": "https://www.startuphub.ai/startups/forethought-ai#organization"
      }
    },
    {
      "@type": "Organization",
      "@id": "https://www.startuphub.ai/startups/forethought-ai#organization",
      "name": "Forethought AI",
      "url": "https://www.forethought.ai/",
      "logo": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/1dc18e9c-568c-446a-be1c-d0e44003e7e8-square.webp",
      "image": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/1dc18e9c-568c-446a-be1c-d0e44003e7e8-square.webp",
      "description": "This is the official profile of Forethought AI. Forethought AI is a startup founded in 2017, operating in Agentic AI and AI Agent. AI-powered platform for customer experience automation, now part of Zendesk. Headquartered in San Francisco, United States. The company has approximately 94 employees.",
      "sameAs": [
        "https://www.linkedin.com/company/forethought-ai",
        "https://twitter.com/forethought_ai",
        "https://www.facebook.com/forethought.tech",
        "https://www.startuphub.ai/startups/forethought-ai"
      ],
      "foundingDate": "2017-01-01",
      "numberOfEmployees": {
        "@type": "QuantitativeValue",
        "value": 94
      },
      "address": {
        "@type": "PostalAddress",
        "addressLocality": "San Francisco",
        "addressCountry": "US"
      },
      "knowsAbout": [
        "Agentic AI",
        "AI Agent",
        "Conversational AI",
        "Customer Service Automation",
        "Contact Center AI",
        "Enterprise Software",
        "AI Infrastructure",
        "Foundation Model",
        "Generative AI"
      ]
    },
    {
      "@type": "Product",
      "@id": "https://www.startuphub.ai/startups/forethought-ai#profile-assessment",
      "name": "Forethought AI - StartupHub.ai Profile Assessment",
      "url": "https://www.startuphub.ai/startups/forethought-ai",
      "image": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/1dc18e9c-568c-446a-be1c-d0e44003e7e8-square.webp",
      "category": "Agentic AI",
      "description": "This is the official profile of Forethought AI. Forethought AI is a startup founded in 2017, operating in Agentic AI and AI Agent. AI-powered platform for customer experience automation, now part of Zendesk. Headquartered in San Francisco, United States. The company has approximately 94 employees. Agent Readiness score: 46/100. Full audit: https://www.startuphub.ai/startups/forethought-ai/agent-readiness",
      "brand": {
        "@type": "Brand",
        "name": "Forethought AI"
      },
      "review": {
        "@type": "Review",
        "author": {
          "@type": "Organization",
          "name": "StartupHub.ai"
        },
        "datePublished": "2026-05-24",
        "name": "Forethought AI - Profile Score 58/100",
        "reviewBody": "This is the official profile of Forethought AI. Forethought AI is a startup founded in 2017, operating in Agentic AI and AI Agent. AI-powered platform for customer experience automation, now part of Zendesk. Headquartered in San Francisco, United States. The company has approximately 94 employees. Agent Readiness score: 46/100. Full audit: https://www.startuphub.ai/startups/forethought-ai/agent-readiness",
        "reviewRating": {
          "@type": "Rating",
          "ratingValue": 58,
          "bestRating": 100,
          "worstRating": 0
        }
      }
    }
  ]
}
```