# Five9

**Source:** https://www.startuphub.ai/startups/five9
**Profile type:** Startup

> Cloud contact center software provider.

## About

Five9 is a leading provider of cloud contact center software, offering a comprehensive suite of solutions designed to enhance customer engagement and operational efficiency for businesses of all sizes. Their platform leverages AI and automation to deliver intelligent routing, agent assistance, workforce optimization, and analytics.

## Key facts

- **Slug:** five9
- **Website:** https://www.five9.com/
- **Location:** San Ramon, California, USA
- **Founded:** 2001-01-01 00:00:00
- **Employees:** 3051
- **Operating status:** Active
- **Total funding:** $72M
- **Sectors / tags:** Artificial Intelligence, Customer Service, Cloud Computing, Cloud Contact Center Software, CCaaS, Customer Experience (CX), AI-powered Customer Service, Contact Center as a Service, Intelligent CX Platform, Workflow Automation, Agent Assist Technology, Digital Self-Service, Omnichannel Engagement, Voice Agent, Voice AI
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/five9/
  - Twitter: https://twitter.com/Five9
  - Facebook: https://www.facebook.com/Five9Inc/

## Frequently asked

### What does Five9 do?

Five9 is a leading provider of cloud contact center software, offering a comprehensive suite of solutions designed to enhance customer engagement and operational efficiency for businesses of all sizes. Their platform leverages AI and automation to deliver intelligent routing, agent assistance, workforce optimization, and analytics.

### What is Five9's revenue?

StartupHub estimates Five9's annual revenue at $702.4M (range $457.4M to $1.0B, 63% confidence), based on comparable companies in the sector.

### What is Five9's valuation?

StartupHub estimates Five9's effective valuation at $1.6B (range $974.5M to $4.4B, 42% confidence), based on comparable companies in the sector.

### How much funding has Five9 raised?

Five9 has raised a total of $72M in funding. The most recent round on record is Series D.

### Where is Five9 headquartered?

Five9 is headquartered in San Ramon, California, USA.

### When was Five9 founded?

Five9 was founded in 2001.

### What industry does Five9 operate in?

Five9 operates in Artificial Intelligence, Customer Service, Cloud Computing, Cloud Contact Center Software, CCaaS, Customer Experience (CX).

### How many employees does Five9 have?

Five9 has approximately 3051 people on record.

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