# Feedbex

**Source:** https://www.startuphub.ai/startups/feedbex
**Profile type:** Startup

> AI-powered platform for managing Google Reviews and Instagram messages, automating responses and escalating complex queries.

## About

Feedbex is an AI-driven customer service automation platform designed to help businesses manage their online reputation and customer interactions. It automatically generates suggested replies for Google Reviews and handles routine customer inquiries on Instagram, ensuring timely engagement and efficient communication. Complex or sensitive issues are seamlessly forwarded to the business owner for personalized attention.

## Key facts

- **Slug:** feedbex
- **Website:** https://feedbex.ai
- **Operating status:** Active
- **Sectors / tags:** Customer Service Automation, Social Media Management, Review Management, Conversational AI, AI Chatbot, SMB Software, Generative AI, AI Agent, Marketing Automation, Local SEO, Voice AI, Contact Center AI, Reputation Management, API Platform

## Frequently asked

### What does Feedbex do?

Feedbex is an AI-driven customer service automation platform designed to help businesses manage their online reputation and customer interactions. It automatically generates suggested replies for Google Reviews and handles routine customer inquiries on Instagram, ensuring timely engagement and efficient communication. Complex or sensitive issues are seamlessly forwarded to the business owner for personalized attention.

### What industry does Feedbex operate in?

Feedbex operates in Customer Service Automation, Social Media Management, Review Management, Conversational AI, AI Chatbot, SMB Software.

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