# Definite

**Source:** https://www.startuphub.ai/startups/definite
**Profile type:** Startup

> Definite is an AI-powered platform that helps businesses analyze and understand their customer feedback to improve products and services.

## About

Definite provides an AI-driven platform that automates the analysis of unstructured customer feedback from various sources like reviews, surveys, and support tickets. It helps product teams, customer success, and marketing professionals identify key themes, sentiment, and emerging trends to make data-driven decisions and enhance customer experience.

## Key facts

- **Slug:** definite
- **Website:** https://www.definite.app
- **Location:** San Francisco, United States
- **Employees:** 6
- **Operating status:** Active
- **Total funding:** $17M
- **Sectors / tags:** Customer Feedback Management, Sentiment Analysis, Text Analytics, Product Analytics, Customer Experience Management, AI Tool, Generative AI, Natural Language Processing, SaaS
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/definite-app
  - Twitter: https://twitter.com/definiteapp

## Frequently asked

### What does Definite do?

Definite provides an AI-driven platform that automates the analysis of unstructured customer feedback from various sources like reviews, surveys, and support tickets. It helps product teams, customer success, and marketing professionals identify key themes, sentiment, and emerging trends to make data-driven decisions and enhance customer experience.

### What is Definite's valuation?

StartupHub estimates Definite's effective valuation at $61.0M (range $42.5M to $102.0M, 18% confidence), based on comparable companies in the sector.

### How much funding has Definite raised?

Definite has raised a total of $17M in funding. The most recent round on record is Seed.

### Where is Definite headquartered?

Definite is headquartered in San Francisco, United States.

### What industry does Definite operate in?

Definite operates in Customer Feedback Management, Sentiment Analysis, Text Analytics, Product Analytics, Customer Experience Management, AI Tool.

### How many employees does Definite have?

Definite has approximately 6 people on record.

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