# Channelrelay **Source:** https://www.startuphub.ai/startups/channelrelay **Profile type:** Startup > The support platform that reasons across website, Discord, and WhatsApp — trained on your docs, managed for you. ## About ChannelRelay provides managed AI support that reasons across every channel, including website chat, Discord, and WhatsApp, by interpreting your documentation and product context. It deploys grounded agents sourced from your content to deliver accurate answers and handles human handoff when necessary. The platform serves teams with documentation, communities, and demo-led sales, offering solutions for on-site experiences, pre-sales qualification, and community/messaging support. ## Key facts - **Slug:** channelrelay - **Website:** https://channelrelay.io - **Operating status:** Active - **Sectors / tags:** Customer Service Automation, Conversational AI, AI Chatbot, AI Search Engine, Retrieval Augmented Generation, API Platform, Enterprise Software ## Frequently asked ### What does Channelrelay do? ChannelRelay provides managed AI support that reasons across every channel, including website chat, Discord, and WhatsApp, by interpreting your documentation and product context. It deploys grounded agents sourced from your content to deliver accurate answers and handles human handoff when necessary. The platform serves teams with documentation, communities, and demo-led sales, offering solutions for on-site experiences, pre-sales qualification, and community/messaging support. ### What industry does Channelrelay operate in? Channelrelay operates in Customer Service Automation, Conversational AI, AI Chatbot, AI Search Engine, Retrieval Augmented Generation, API Platform. ## JSON-LD Structured data aligned with this page's `