# Centrical

**Source:** https://www.startuphub.ai/startups/centrical
**Profile type:** Startup

> Centrical is an AI-powered employee Performance eXperience platform driving frontline agent success and best-in-class customer experiences.

## About

Centrical offers a Performance Intelligence OS for the frontline, providing a suite of software solutions to improve employee performance. Their platform includes features like AI-powered coaching, gamification, quality assurance, and microlearning to engage and motivate frontline teams. Centrical serves leading enterprises across various industries, including contact centers, sales, BPO, financial services, and hospitality.

## Key facts

- **Slug:** centrical
- **Website:** https://centrical.com
- **Location:** New York, United States
- **Founded:** 2013-06-20 00:00:00
- **Employees:** 105
- **Operating status:** Active
- **Total funding:** $66M
- **Sectors / tags:** Enterprise, Employee Management, Employee Performance Management, Employee Experience, Frontline Employee Management, Contact Center AI, Gamification, Microlearning, Performance Coaching, Workforce Management, HR Tech, Enterprise Software, AI-driven Analytics, Real-time Feedback, Customer Service Automation, AI Agent, Generative AI
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/centrical/
  - Twitter: https://twitter.com/centrical
  - Facebook: https://www.facebook.com/Centrical

## Frequently asked

### What does Centrical do?

Centrical offers a Performance Intelligence OS for the frontline, providing a suite of software solutions to improve employee performance. Their platform includes features like AI-powered coaching, gamification, quality assurance, and microlearning to engage and motivate frontline teams. Centrical serves leading enterprises across various industries, including contact centers, sales, BPO, financial services, and hospitality. (formerly GamEffective, Biz-Effective.)

### What is Centrical's revenue?

StartupHub estimates Centrical's annual revenue at $18.6M (range $10.6M to $32.6M, 68% confidence), based on comparable companies in the sector.

### What is Centrical's valuation?

StartupHub estimates Centrical's effective valuation at $260.0M (range $165.0M to $396.0M, 10% confidence), based on comparable companies in the sector.

### How much funding has Centrical raised?

Centrical has raised a total of $66M in funding. The most recent round on record is Series D.

### Where is Centrical headquartered?

Centrical is headquartered in New York, United States.

### When was Centrical founded?

Centrical was founded in 2013.

### What industry does Centrical operate in?

Centrical operates in Enterprise, Employee Management, Employee Performance Management, Employee Experience, Frontline Employee Management, Contact Center AI.

### How many employees does Centrical have?

Centrical has approximately 105 people on record.

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