# Catalyst

**Source:** https://www.startuphub.ai/startups/catalyst
**Profile type:** Startup

> Customer success platform that helps businesses retain and grow their customer base.

## About

Catalyst is a customer success platform designed to help businesses proactively manage their customer relationships. It provides tools for customer health scoring, churn prediction, and engagement tracking, enabling teams to identify at-risk customers and drive expansion opportunities. The platform aims to empower customer success managers to deliver exceptional experiences and foster long-term customer loyalty.

## Key facts

- **Slug:** catalyst
- **Website:** https://www.catalyst.io/
- **Location:** New York, United States
- **Founded:** 2017-01-01
- **Operating status:** Active
- **Total funding:** $281M
- **Sectors / tags:** Customer Success Platform, Customer Retention, Churn Prediction, Customer Engagement, B2B SaaS, Customer Experience

## Frequently asked

### What does Catalyst do?

Catalyst is a customer success platform designed to help businesses proactively manage their customer relationships. It provides tools for customer health scoring, churn prediction, and engagement tracking, enabling teams to identify at-risk customers and drive expansion opportunities. The platform aims to empower customer success managers to deliver exceptional experiences and foster long-term customer loyalty.

### What is Catalyst's valuation?

StartupHub estimates Catalyst's effective valuation at $1.1B (range $702.5M to $1.7B, 21% confidence), based on comparable companies in the sector.

### How much funding has Catalyst raised?

Catalyst has raised a total of $281M in funding. The most recent round on record is Funding Round.

### Where is Catalyst headquartered?

Catalyst is headquartered in New York, United States.

### When was Catalyst founded?

Catalyst was founded in 2017.

### What industry does Catalyst operate in?

Catalyst operates in Customer Success Platform, Customer Retention, Churn Prediction, Customer Engagement, B2B SaaS, Customer Experience.

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