# Capacity

**Source:** https://www.startuphub.ai/startups/capacity
**Profile type:** Startup

> AI-powered support automation platform to reduce costs and improve efficiency.

## About

Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.

## Key facts

- **Slug:** capacity
- **Website:** https://aiassessment.com
- **Location:** St. Louis, United States
- **Founded:** 2017-01-01 00:00:00
- **Employees:** 707
- **Operating status:** Active
- **Total funding:** $26M
- **Sectors / tags:** Customer Service Automation, Contact Center AI, AI Chatbot, Conversational AI, Knowledge Management, Workflow Automation, Enterprise Software
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/teamcapacity/

## Frequently asked

### What does Capacity do?

Capacity is an omnichannel AI-powered support automation platform founded in 2017. It helps companies worldwide reduce support costs, enhance knowledge accessibility, and boost efficiency for both customers and employees.

### What is Capacity's valuation?

StartupHub estimates Capacity's effective valuation at $103.1M (range $65.0M to $156.0M, 22% confidence), based on comparable companies in the sector.

### How much funding has Capacity raised?

Capacity has raised a total of $26M in funding.

### Where is Capacity headquartered?

Capacity is headquartered in St. Louis, United States.

### When was Capacity founded?

Capacity was founded in 2017.

### What industry does Capacity operate in?

Capacity operates in Customer Service Automation, Contact Center AI, AI Chatbot, Conversational AI, Knowledge Management, Workflow Automation.

### How many employees does Capacity have?

Capacity has approximately 707 people on record.

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