# CallMiner

**Source:** https://www.startuphub.ai/startups/callminer
**Profile type:** Startup

> AI-powered conversation intelligence and customer experience automation platform.

## About

CallMiner offers conversation intelligence and automation software that analyzes 100% of customer interactions across channels. Its AI-powered solutions help businesses improve customer experience, boost frontline agent performance, and enhance contact center efficiency. CallMiner serves various industries including healthcare, finance, retail, and insurance.

## Key facts

- **Slug:** callminer
- **Website:** https://www.callminer.com/
- **Location:** Waltham, United States
- **Founded:** 2002-01-01
- **Employees:** 333
- **Operating status:** Active
- **Total funding:** $85M
- **Sectors / tags:** Conversation Intelligence, Customer Experience (CX), AI-Powered Automation, Speech Analytics, Contact Center Solutions, Business Intelligence, Enterprise Software, SaaS
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/callminer
  - Twitter: https://x.com/CallMiner
  - Facebook: https://www.facebook.com/CallMinerInc

## Frequently asked

### What does CallMiner do?

CallMiner offers conversation intelligence and automation software that analyzes 100% of customer interactions across channels. Its AI-powered solutions help businesses improve customer experience, boost frontline agent performance, and enhance contact center efficiency. CallMiner serves various industries including healthcare, finance, retail, and insurance.

### What is CallMiner's valuation?

StartupHub estimates CallMiner's effective valuation at $360.4M (range $212.5M to $510.0M, 11% confidence), based on comparable companies in the sector.

### How much funding has CallMiner raised?

CallMiner has raised a total of $85M in funding. The most recent round on record is Series F.

### Where is CallMiner headquartered?

CallMiner is headquartered in Waltham, United States.

### When was CallMiner founded?

CallMiner was founded in 2002.

### What industry does CallMiner operate in?

CallMiner operates in Conversation Intelligence, Customer Experience (CX), AI-Powered Automation, Speech Analytics, Contact Center Solutions, Business Intelligence.

### How many employees does CallMiner have?

CallMiner has approximately 333 people on record.

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