# BMC Helix ITSM **Source:** https://www.startuphub.ai/startups/bmc-helix-itsm **Profile type:** Startup > An AI-powered IT service management platform for automating and optimizing IT workflows and service delivery. ## About BMC Helix ITSM is an IT Service Management solution offered by BMC Software. It focuses on providing solutions for AIOps, Artificial Intelligence, Automation & Orchestration, and DevOps, serving various industries including Financial Services, Healthcare, Manufacturing, Public Sector, and Telecommunications. The company also offers products related to Workflow Orchestration, such as CONTROL-M. ## Key facts - **Slug:** bmc-helix-itsm - **Website:** https://www.bmc.com/products/helix-itsm - **Location:** Houston, United States - **Founded:** 1980-01-01 - **Employees:** 8773 - **Operating status:** Active - **Sectors / tags:** IT Service Management (ITSM), IT Service Management, Enterprise Software, Cloud Computing, Artificial Intelligence, IT Operations Management, Automation, DevOps, AIOps, Digital Transformation, Workflow Automation, Cloud Infrastructure, Business Intelligence, Observability, Generative AI - **Social:** - LinkedIn: https://www.linkedin.com/company/bmc-software/ - Twitter: https://x.com/bmcsoftware - Facebook: https://www.facebook.com/bmcsoftware/ ## Frequently asked ### What does BMC Helix ITSM do? BMC Helix ITSM is an IT Service Management solution offered by BMC Software. It focuses on providing solutions for AIOps, Artificial Intelligence, Automation & Orchestration, and DevOps, serving various industries including Financial Services, Healthcare, Manufacturing, Public Sector, and Telecommunications. The company also offers products related to Workflow Orchestration, such as CONTROL-M. ### Where is BMC Helix ITSM headquartered? BMC Helix ITSM is headquartered in Houston, United States. ### When was BMC Helix ITSM founded? BMC Helix ITSM was founded in 1980. ### What industry does BMC Helix ITSM operate in? BMC Helix ITSM operates in IT Service Management (ITSM), IT Service Management, Enterprise Software, Cloud Computing, Artificial Intelligence, IT Operations Management. ### How many employees does BMC Helix ITSM have? BMC Helix ITSM has approximately 8,773 people on record. ## JSON-LD Structured data aligned with this page's `