# Birch

**Source:** https://www.startuphub.ai/startups/birch
**Profile type:** Startup

> AI platform that automates call center operations, reducing after-call work by up to 35% for healthcare and insurance.

## About

BirchAI is an AI-powered call center automation platform spun out of AI2 Incubator. It specializes in automating complex after-call work (ACW) in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%. BirchAI was acquired by health-tech company Sagility in March 2024.

## Key facts

- **Slug:** birch
- **Website:** https://birch.ai
- **Location:** Seattle, WA
- **Founded:** 2020
- **Employees:** 13
- **Operating status:** Inactive
- **Total funding:** $3M
- **Sectors / tags:** Artificial Intelligence, Call Center, Healthcare, Insurance
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/birch-ai

## Frequently asked

### What does Birch do?

BirchAI is an AI-powered call center automation platform spun out of AI2 Incubator. It specializes in automating complex after-call work (ACW) in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%. BirchAI was acquired by health-tech company Sagility in March 2024.

### What is Birch's revenue?

StartupHub estimates Birch's annual revenue at $2.8M (range $1.9M to $4.3M, 63% confidence), based on comparable companies in the sector.

### What is Birch's valuation?

StartupHub estimates Birch's effective valuation at $12.0M (range $7.8M to $18.6M, 24% confidence), based on comparable companies in the sector.

### How much funding has Birch raised?

Birch has raised a total of $3M in funding. The most recent round on record is Seed.

### Where is Birch headquartered?

Birch is headquartered in Seattle, WA.

### When was Birch founded?

Birch was founded in 2020.

### What industry does Birch operate in?

Birch operates in Artificial Intelligence, Call Center, Healthcare, Insurance.

### How many employees does Birch have?

Birch has approximately 13 people on record.

### What is Birch's current status?

Birch's current operating status is: Inactive.

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