Salesforce/ CRM Analytics Business Analyst
Western Digital

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most… precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

Western digital is looking for an experienced Salesforce/ CRM Analytics Business Analyst to join our Data team and be a significant part of the data transformation of the company to address business challenges and revenue maximization.

In this role, you will work closely with business crews and sales managers to deliver insights and actionable recommendations that have a huge impact and drive strategic business decisions.

Job responsibility includes:
• Lead end-to-end analysis of sales business processes and operational performance and support rapid growth opportunities.
• Use exploratory data analysis techniques to identify patterns or trends from multiple data sources.
• Leading risk/opportunity, portfolio management and pricing analysis
• Partner with sales managers focusing on sales process optimization
• Come with clear call to action for sales management
• Reporting and analysis for management – present meaningful insights, recommendations, and conclusions.

• At least 3 + years of work experience as a Data/Product/Business Analyst
• Salesforce experience- Mandatory
• CRM Analytics- Dashboard implementation with full flow and call to action via this tool- Mandatory
• BA/B.Sc. in industrial/information systems engineering, Mathematics, Statistics and financial or equivalent.
• Strong expertise with complex SQL queries
• Sharp, data-driven, and creative with outstanding analytical skills.
• Demonstrate leadership abilities.
• SQL skill
• Strong storytelling and communication skills.
• Experience in a Data visualization tool (Tableau, Power BI).- advantage

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying

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Salesforce/ CRM Analytics Business Analyst