ViaSat’s Israel Data Science center works on improving our broadband services and focuses on gaining the understanding of end user behaviors for all businesses including residential, small & medium business and mobile services. The team engages in statistical analysis to better understand our customers, gain insight into what drives their satisfaction and find ways to can continuously increase the customer experience. By designing experiments, building advanced models and testing different hypothesis in the field, the team is able to make recommendations spanning across multiple departments to improve our business processes and add value.